Attitude barriers to communication are negative mental states or dispositions that prevent effective communication. These barriers can arise in both the sender and the receiver of a message and can have a major impact on the success or failure of communication. In this essay, we will examine some common attitude barriers to communication and how they can be overcome.
One common attitude barrier is the use of jargon or technical language. This can be especially problematic in intercultural or cross-functional communication, where the sender and receiver may not share the same level of expertise or background knowledge. In such cases, the sender may use terms or concepts that are unfamiliar to the receiver, leading to confusion or misunderstandings. To overcome this barrier, it is important for the sender to use clear and concise language and to define any technical terms or concepts that may be unfamiliar to the receiver.
Another attitude barrier to communication is the use of stereotypes or prejudices. When we hold preconceived notions about someone or a group of people, we may filter their words and actions through the lens of these stereotypes, leading to misunderstandings or even hostility. To overcome this barrier, it is important to actively listen and seek to understand the perspective of others without judging or dismissing their words or actions.
A third attitude barrier to communication is the lack of empathy or understanding. In order to effectively communicate, we must be able to put ourselves in the shoes of the other person and try to understand their perspective. Without empathy, we may come across as indifferent or even hostile, leading to a breakdown in communication. To overcome this barrier, it is important to actively listen and try to understand the feelings and needs of the other person.
Finally, a fourth attitude barrier to communication is the lack of attention or interest. When we are not fully present or engaged in a conversation, we may miss important details or misunderstand the message being conveyed. To overcome this barrier, it is important to actively listen and give the other person our full attention.
In conclusion, attitude barriers to communication can have a major impact on the success or failure of communication. By being aware of these barriers and taking steps to overcome them, we can improve our communication skills and create more positive and productive interactions with others.