Organisational culture refers to the values, beliefs, and behaviors that exist within an organization and shape its interactions with its employees and the external environment. There are several dimensions of organisational culture that are important for understanding the unique culture of an organization.
One dimension of organisational culture is values. Values refer to the principles and beliefs that guide the actions and decisions of an organization. They can be formalized, such as a company's mission statement or code of conduct, or they can be more implicit and unwritten. Strong organizational values create a sense of purpose and direction for the organization and its employees and can influence the way that employees interact with one another and with customers.
Another dimension of organisational culture is norms. Norms refer to the expected behaviors within an organization and the consequences for deviating from these behaviors. Norms can be explicit, such as dress codes or attendance policies, or they can be more implicit, such as the way that decisions are made or how conflicts are resolved. Norms shape the way that employees behave and interact with one another and can help to create a sense of cohesion within the organization.
A third dimension of organisational culture is communication. Communication refers to the way that information is shared within an organization and the channels through which it is transmitted. Effective communication is essential for the smooth functioning of an organization and can help to create a sense of transparency and trust. On the other hand, poor communication can lead to misunderstandings and conflicts, which can negatively impact morale and productivity.
Finally, another dimension of organisational culture is the organizational structure. The organizational structure refers to the way that an organization is structured and the formal lines of authority and communication within it. Different types of organizational structures, such as hierarchical or flat, can have a significant impact on the culture of an organization and the way that it operates.
In summary, organisational culture is a complex and multifaceted concept that is shaped by values, norms, communication, and organizational structure. Understanding these dimensions of organisational culture is essential for effectively managing and leading an organization.